Returns & Exchanges
At 401 Games, we want you to be fully satisfied with your fashion purchases. If your items aren't the perfect fit, you can return unworn merchandise with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing